Frequently Asked Questions

1. What is the weight capacity of the Printers Pallet Truck?
The PTRPT model has a maximum weight capacity of 2500kg, suitable for handling heavy loads in various industrial settings.

2. What are the fork dimensions?
The forks measure 800mm in length and 540mm in overall width, ideal for small printers' type pallets.

3. Is this pallet truck compatible with standard pallets?
Yes, it is designed specifically for small printers' type pallets and similar sizes.

4. What materials is the pallet truck constructed from?
It features a rugged all-steel construction with high-quality components for durability.

Usage and Operation

5. How do I operate the Printers Pallet Truck?
Position the forks under the pallet, use the handle to pump and raise the load, and manoeuvre as needed. The handle also controls lowering via a release valve.

6. Is the handle ergonomic for prolonged use?
Yes, it includes a heavy-duty handle designed for comfortable and efficient operation.

7. Can the pallet truck be used on uneven surfaces?
While it performs best on smooth surfaces, its robust wheels allow limited use on slightly uneven terrain.

Maintenance and Care

8. How do I maintain the pallet truck?
Regular maintenance includes checking the hydraulic system for leaks, lubricating moving parts, and inspecting wheels for wear and tear.

9. What is the warranty for this product?
The PTRPT comes with a 12-month warranty covering manufacturing defects.

10. Are replacement parts available?
Yes, replacement parts like wheels and hydraulic components are available through our store.

Purchasing and Delivery

11. Do you offer bulk discounts for multiple units?
Yes, we provide competitive pricing for bulk orders. Please contact our sales team for a personalised quote.

12. How long does delivery take?
Standard delivery times are 3–5 business days. Expedited shipping options may be available upon request.

13. Can I return the pallet truck if it doesn’t meet my needs?
Yes, we have a 30-day return policy. The product must be in its original condition and packaging.

Safety and Regulations

14. Is the Printers Pallet Truck compliant with safety standards?
Yes, it meets all relevant UK and EU safety regulations.

15. Are safety guidelines included with the product?
Yes, a user manual with safety and operational guidelines is included in the packaging.